Your appointments at Meraki Salon is very important to me and it is reserved especially for you. I understand schedule adjustments are sometimes necessary; therefore I respectfully request at least 24 hour notice before cancellations.
24 hour cancellation:
Please understand that when you forget or cancel your appointment with less than a 24 hour notice I lose to opportunity to fill your appointment space and clients on the waiting list lose the opportunity to receive a service. You receive a 24 hour reminder text and email because I understand how easy it can be to forget an appointment you booked months ago. Since the service is reserved for you personally a cancellation fee will apply.
Less than 24 hour notice will result in a charge equal to 50% of the reserved service fee.
“No Shows” will be charged 100% of the reserved service fee.
Appointments made the same day as the service need to be cancelled 4 hours in advance or a charge equal to 50% of the reserved service fee will apply.
The cancellation policy allows us to notify other guest that an appointment has opened, as well as keeping my schedule filled, thus serving everyone better. Meraki Salon policies are presented and provided in the best quality and tradition of excellent servicing for my future and established clientele. Thank you for viewing and supporting my policies.